“Snow and ice make delivery dangerous and slow,” said Indianapolis Postmaster Gary Soultz. “Maintaining a clear path to the mail box — including steps, porches, walkways and street approach – will help letter carriers maintain consistent delivery service and help them get letters and packages delivered on time.”
Customers receiving door delivery are asked to make sure their sidewalks, steps and porches are clear. Customers receiving curbside delivery should remove snow piles left by snow plows to keep access to their mailboxes clear for letter carriers.
“The Postal Service curtails delivery only after careful consideration, and only as a last resort,” says Soultz. “Any curtailed mail is attempted the next delivery day.”
Blue collection boxes also need to be kept clear for our customers to deposit their mail and for the Postal Service to collect the mail for delivery. Residents and businesses with collection boxes near their property are asked to keep them clear of snow and ice. “We want our letter carriers to be safe,” adds Soultz. “We can only do this with the help of our customers.”